Retain More Customers with Iris Identity & Cyber Protection

Strengthen customer loyalty by offering a high-quality & seamless service your customers will actually use. In fact, one of GGA’s first-ever identity protection clients sees an average of 2% higher retention of customers using our services.

Free Offer

Retain More Customers with Iris Identity & Cyber Protection

Strengthen customer loyalty by offering a high-quality & seamless service your customers will actually use. In fact, one of GGA’s first-ever identity protection clients sees an average of 2% higher retention of customers using our services.

Free Offer

Limited-Time Offer: Test a Feature of Iris’ Cyber Services for Free!

We are more connected than ever – from smartphones to smart homes – and with these technological advances comes greater convenience, but also greater risk. Iris’ cyber protection services are designed to minimize cyber threats, offer expert guidance, and provide restoration support should your customers' computers, mobile devices, or home internet become impacted by a cyberattack.

Don't just take our word for it...

For a limited-time, let our Cyber Risk Specialists perform a health check on your PC/Mac to help ensure your device is operating to its full capacity and doesn’t contain unknown security risks. Our expert specialists will:

  • Scan and remove infections such as virus, malware, adware, etc. where possible

  • Perform any necessary updates and upgrades of operating system patches related to security vulnerabilities

  • Tune-up the device to improve performance and operability

Get a first-hand look at Iris’ cyber services to see how it can benefit your customers while also helping you retain more customers. Hurry! This offer is only valid from June 23 – July 23. Complete the form today to take advantage of this limited-time offer!*

*Please complete this form with your corporate domain email address. Form submissions via free domains such as Gmail/Yahoo/iCloud will not be approved for promotional offer.

What are our partners and customers saying about Iris?

In a partnership, you need to make sure all aspects of the relationship are aligned. The perfect partnership has a balance of values, culture, and goals. Legal Resources has found this type of true partnership with Generali Global Assistance (GGA). We value not only the company GGA is, but also the standards of excellence in customer service they have. GGA has stayed true to their commitment of service and quality of products. We look forward to a long-term partnership and are excited about our future growth together.

Partner
Identity & Cyber Protection

I want to take some time and praise the work of the team that provides resolution services. I continue to be impressed every time we have one of our quarterly quality control calls. Generali Global Assistance brings top-notch support, and I look forward to expanding this type of quality resolution globally.

Partner
Identity & Cyber Protection

I have been with this company for quite some time. I love the price and how the representatives show concern – and I mean real concern – about protecting you and your personal information.

Customer
Identity & Cyber Protection

The two technicians I spoke with were fantastic. They are an asset to [Generali Global Assistance]. They were very knowledgeable, courteous, patient, and personable. They resolved all my problems. I am so happy I have this product.

Customer
Identity & Cyber Protection

Not only did [the representative] help resolve my problem, he went out of his way to make it an enjoyable experience. I paid for the year in advance because his customer service was so great.

Customer
Identity & Cyber Protection

Cathy was so very kind, professional, caring...I can't say enough. I made a stupid mistake, and, if it hadn't been for Cathy, I would still be kicking myself. She not only was extremely helpful, but also helped me to understand that these scams are so prevalent that many people fall for them, not matter how intelligent. I must say, I should have known better as I am always on the lookout for such scams. Apparently, I was thinking of too many things when this one occurred, and I let my guard down. But, again, Cathy made me feel better.

Customer
Identity & Cyber Protection

From Day 1, Kathy was professional, efficient, and compassionate, answering my questions and giving me advice as to the upcoming steps that we needed to complete. I'm certain her record keeping was organized much more efficiently than mine, and for that reason, our follow-up calls were extremely helpful and productive for me. I cannot praise Kathy enough, and l look forward to future contacts with her.

Customer
Identity & Cyber Protection

Needless to say, Yves is knowledgeable, professional, patient, and most importantly, kind and considerate, which is particularly needed for customers who are in fragile emotional states. So big big big THANK YOU for having him as one of your coordinators. Yves is PHENOMENAL!!!!

Customer
Identity & Cyber Protection

Identity protection is necessary today and this service is thorough and trustworthy. We have experienced identity theft and were very pleased with the attention and protection provided here.

Customer
Identity & Cyber Protection

The service representative that assisted me was very knowledgeable and helped walk me through the system to identify the problem and also resolve it. He even offered more assistance when I asked how to check my credit rating. He was very thorough with his instructions and I was able to navigate in the system very comfortably. I really appreciated all the assistance he gave to me.

Customer
Identity & Cyber Protection

Offer your customers the protection they’re seeking.

Companies like yours are offering identity protection to their customers. Why aren’t you?

76% of consumers stated, “to feel truly protected from identity thieves and cybercriminals, I’d need the help of a trained expert.” Savvy businesses like yours recognize this growing concern and are offering comprehensive identity & cyber protection that will not only benefit their customers but also help drive their retention goals by delivering a valuable service their customers will actually use.

10M

Americans were victims of identity fraud in 2020
2021 Identity Fraud Study, Javelin Strategy & Research

49%

of Americans say their life would be significantly impacted if they were a victim of identity theft or cybercrime
2020 ID Theft & Cybercrime Research, Generali Global Assistance, Benenson Strategy Group

$29.1M

Reported adjusted losses from complaints identified as ransomware
Internet Crime Report 2020, FBI’s International Crime Complaint Center

 

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Protect

We specialize in creating identity protection programs that meet the unique needs of each organization, all while remaining one of the most competitively priced services on the market. Our flexible identity protection programs offer:  

24/7 Identity and Cyber Expertise U.S.-based certified identity theft Resolution Specialists and Cyber Risk Specialist who are FCRA-, CIPA-, and CTRMS-certified, as well as online resources, are available 24/7 to educate users on how identity theft occurs, as well as provide tips to help and prevent incidents of identity fraud and cyber attacks.
Identity Theft Protection Kit Iris’®Identity Theft Protection Kit explains many forms of identity theft in addition to providing prevention advice and resolution resources. The kit also contains a Federal Trade Commission sample affidavit form as well as sample letter templates for filing disputes in cases of identity theft or fraud.
Preventative Education Online resources to help educate users on how identity theft occurs, along with protective measures anyone can take to limit their risk.
Opt-out Services Iris’ opt-out services help protect privacy by reducing pre-approved credit card direct mail offers and marketing phone calls that can be used by thieves to steal personal information.
Digital Privacy Protection Iris’ Online Data Protection software provides peace of mind when browsing the Internet. This protection includes three pieces of software: DataScrambler® (anti-keylogging), PhishBlock® (anti-phishing) and RansomStopTM (anti-ransomware).
Monthly risk alert newsletter email Regular communications sent to users to keep them abreast of identity-related threats that are commonly faced by today’s consumers, as well as the services and protections they can take advantage of through their identity theft protection program.
ScamAssist® Research Service If a user has received a message or offer that is either alarming or seems “too good to be true,” our ScamAssist® Specialists will review and research the solicitation, and will notify the user whether or not the offer is a potential scam.
Self-Service Fraud Alert Activation Iris’ online dashboard allows users to place a notice on their credit report to alert potential creditors to contact them prior to issuing credit.
Breach Catalog Breach Catalog is an easy-to-use, interactive tool that allows users the ability to search known data breach collections to see what consumer data has been exposed and opt-in for email notifications on future breaches related to a particular company, while also educating users on what to do if they have been affected.
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Alert

Iris’ credit and identity monitoring warn users of potential suspicious activity, allowing them to take immediate action should the activity be unauthorized. Users are able to view alert details, close out any legitimate activity, or flag reports that need immediate attention – all from Iris’ easy-to-use online dashboard. Whatever the case, our award-winning Resolution Specialists are standing by 24/7 to help.

Credit Monitoring Alerts
  • New credit inquiries
  • Address change
  • New credit account opened
  • Delinquent accounts
  • Change of account information
  • Account payment status change
  • Exceeded credit limit
  • New employer
  • Bankruptcy reports and changes
  • Fraud alert activation
  • Account(s) in collections
  • Card reported lost or stolen
  • Creditor settlement
  • New public record in your name
  • Name change
  • Records show you are deceased
Identity Monitoring Alerts Users are notified when pieces of their identity are found on the deep and dark web, while also providing them details and remediation steps so they can take immediate action to minimize damage.
  • High-Risk Transactions
  • Monitors high-risk transactions with more than 300 of the nation’s largest companies to uncover and thwart account takeover attempts
  • Compromised Credentials
  • Monitors your users’ online credentials on sources such as hacker dump sites, the black market, hacktivist forums, file sharing portals, botnet exfiltration, data leaks, and malware logs.
  • Internet Black Market Surveillance
  • Monitors the underground economy to uncover exposed, sensitive information to determine if personal identifying information appears. Additionally, users are notified of upcoming expirations associated with information they enter for monitoring.
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Flexible Identity Protection Programs That Give Your Business More Control

Enrollment Options

Choose to offer Iris’ identity protection to your customers or employees (or both!) as a voluntary or embedded offering – or a combination. Develop the program that best fits your business needs.

Customizable Plans

With a multitude of features, Iris allows you to create a unique identity protection program that fits your customers’ needs, while also achieving your business goals.

Rapid Implementation

After you build your program, rest easy with a hassle-free and 30-day implementation. In a month’s time, your new identity protection program will be customer-ready.

Branding Flexibility

Get your choice of having your identity protection program branded to your specifications. Choose between client-branded, co-branded, or Iris branded program.

1. Credit Monitoring, Report and Score (requires activation): GGA will provide the Member with access to the Member’s credit report and credit score and will monitor the Member’s credit file for changes that could indicate fraud such as new credit inquiries, an address change, or new credit account(s) opened in the Member’s name. This Service includes access to 3-Bureau Credit Monitoring, Reports and Scores with alerts throughout the term of the program. This Service is available to the Primary Member only under the Individual Plan and to the Primary Member and a Spouse or Domestic Partner under the Couple and Family Plans. The Primary Member and his or her Spouse or Domestic Partner must enroll in Credit Monitoring via an authentication process following their account activation in order to have this Service.

2.  Insurance coverage is excluded for pre-existing conditions.

3.  Some creditors may require the Member to provide their authorization over the telephone before our Resolution Specialists can begin to work with the creditor directly in resolving an identity theft case.

4. A member has to be the one who actually reports identity theft incidents to the police; we help them locate a police station nearby and guide them through the process. Police departments in some states will not take a report for cases of identity theft, in which case an “Identity Theft Report” is made through the FTC and used in its place for substantiating the incident to certain creditors and other relevant entities. 

5. A valid credit card is needed to secure cash advances.

6. Identity Theft Insurance is provided under a master policy of insurance underwritten by Generali U.S. Branch that has been issued to Generali Global Assistance, Inc.  This summary is intended for informational purposes only and does not include all terms, conditions and exclusions of the policy. Coverage may not be available in all jurisdictions. Members must refer to the actual policy for terms, conditions, and exclusions of coverage. Members must also review their summary description of benefits.  Generali US Branch (New York, NY; NAIC # 11231) operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia. For a copy of your Summary of Benefits click here and Master Policy click here.