Purse Stolen in Costa Rica

GGA - IDT Case Study - Purse Stolen in Costa Rica_15597_0116A customer and his wife were on vacation in Costa Rica when the wife’s purse was stolen out of their rental car, along with her passport, credit cards, camera, driver’s license and Medicare card (which had her Social Security number on it). The theft occurred while the car was at an auto shop being fixed for a flat tire.

Generali Global Assistance’s (GGA) Identity Theft Resolution Specialist assessed the situation and addressed the customer’s most urgent needs.